How Do I Contact Avianca Customer Service?

Suppose you have to inquire about flight-related problems; you can connect with Avianca customer service and acquire the information from the representative within a second. You must use the helpline phone number to communicate with customer service and get quick information. The airline provides various customer service numbers; kindly use the contact numbers according to the region and issue. Here are the general steps to get the airline contact numbers-

• Go to the webpage of Avianca Airlines https://www.avianca.com/us/en/.
• Go to the homepage; tap the contact us section or the Call icon.
• On the new screen, you must go down and search for your city and country, and you will get the contact number.
• You can use this helpline number- 1 (800) 284-2622.
• Please provide your attention to the voice prompts.
• Press the number order according to your query and wait on standby for a few seconds for the representative.
• When you communicate with the airline representative, you can raise your queries and get an instant solution from the representative.

How can I do a web chat with Avianca?

The airline provides a customer service chat option. You can use that option on the official website or the airline app. The Avianca customer service chat is available 24/7. You can clear your doubts and get a quick solution from them. To use the airline customer service chat option, you must follow the given instructions carefully-

• Go to the web page of Avianca Airlines https://www.avianca.com/us/en/.
• Click on the contact center at the end of the page.
• You will get the chat option on the right-hand side of another page. It would be helpful if you tapped on it.
• Confirm that you are not a robot and click the start chat option.
• Provide the answers to the query on the chat option.
• After that, you will get a list of the topics.
• You must choose your topic and get a solution from the representative.

How can I email Avianca?

You want to communicate with the airline representative. You tried the call and chat option but did not receive a response from them. You can use the Avianca customer service email option and acquire a quick solution from the representative. To get the email id of the Avianca airline, you must follow the given procedure carefully-

• Go to the official website of Avianca Airlines.
• Go to the customer service option at the end of the page and tap on it.
• From the customer service methods, you must select the email option.
• You will get the email id; use- habeasdata@avianca.com.
• Provide your query with the attachments and get a solution from the representative within 24 -48 hours.

How do I contact Avianca on WhatsApp?

You want to connect with Aviance on Whatsapp. You can connect it, but you must follow the given procedure carefully. In the Avianca customer service WhatsApp, you can use the WhatsApp web or the app on your phone. Here are some steps you must follow the given steps-

• Visit Avianca Airlines' official website.
• Go to the help center at the right-hand side of the end of the page, and tap on it.
• You will get the option of web chat or virtual assistant.
• It would help if you chose the virtual assistant option to connect with the live agent on WhatsApp.
• Click on the Continue to Chat option.
• There will be an option to use WhatsApp web or download WhatsApp to your device.
• If you tap on the WhatsApp web option, follow the prompt instructions carefully.
• It would be best if you opened WhatsApp on your phone.
• Click on the menu or settings option and choose linked devices.
• Choose on the link a device option.
• Place your phone to scan the QR code.
• You will connect to the airline on Whatsapp.
• You must provide the required details to the representative to start the chat.
• Now, you can provide your query to the airline representative or select the topic from the list.
• Wait for a few seconds and receive an instant solution from the representative.

Or directly visit here: https://api.whatsapp.com/send/?phone=573114006797&text&type=phone_number&app_absent=0

What are the working hours of Avianca Customer Service?

The Avianca customer service hours are 24/7. Whenever you want to communicate with the airline representative, you can use the customer service option anytime and obtain an instant solution from the representative.

How do I file a complaint against Avianca?

To file a complaint against Avianca, you can fill out the complaint form and acquire the solutions from the representative instantly. The airline customer service will instantly provide you with a solution to your query. If you use the complaint form, you must provide the details carefully. Here are the steps to fill out the complaint form-

• Open the Avianca Airlines official website https://ayuda.avianca.com/hc/en-us/requests/new
• Go to the contact section at the end of the page.
• Choose the complaint form.
• Select the request and provide the other details.
• If you want to add the attachments, you can add them and click on the continue option.
• Please verify your details and click on the submit option.
• Wait for a response from the representative. You will get a solution from them within 48 hours. If you provide your complaint during peak hours, they will take longer to provide the solution.