Have you missed your flight, or do you want to know how to make a group reservation? Then don't worry, you can contact the TAP Portugal customer service. TAP Portugal is known for its excellent customer helpline. It has provided its passengers with different modes of communication so that they do not have any inconvenience contacting them. Don't skip this page if you want to know about these ways. Learn the ways here and then choose any way according to your convenience.
Ways to Contact TAP Portugal Customer Service
Contacting the TAP Portugal through a phone call
If you're looking forward to contacting the airlines via phone call, then follow the steps given below:
- Initially, go to the homepage of TAP Portugal airlines https://www.flytap.com and then select the language and the country or region from the menu bar on the top right corner.
- Then go to the end of the page and click on the "contact" option from the link section.
- Then scroll a little you will find contact numbers as per region
Here are the IVR instructions that you will hear after dialing the number.
- Dial TAP phone number 1 (800) 903-7914
- Press 1 to change the flight
- Press 2 to cancel the reservation
- Press 3 to know the refund status
- Press 4 to know the flight details
- Then press 9 to talk to the customer care executive.
Contact TAP Portugal via Live Chat
If the TAP Portugal phone number is not available, you can chat with the agent with the help of a live chat service. Go through the steps given below to open the live box:
- First of all, login into the TAP Portugal account by entering your credentials
- Then visit the contact page of the airlines and click on "contact us" in the talk to us window.
- Select your query or concern, and then a new webpage will load
- Write your concern and chat with a live agent with a live chat window.
When you open the live chat window, please wait for 2 minutes for a live person to come online. Till then, you can write your query.
Contacting TAP Portugal customer service through social media:
Very few airlines allow their customers to contact them through social media. TAP Portugal is one of them. You have to open the link, write your concern, and send it to them. You can even check for the latest updates on the airlines through social media. The links for the airlines are mentioned below:
- https://www.facebook.com/tapairportugal/
- https://twitter.com/tapairportugal
- https://www.instagram.com/tapairportugal/
- https://www.youtube.com/user/tap
- https://www.flytap.com/
Contacting the TAP Portugal through email service:
If you do not want immediate assistance, you can send a mail to the airlines. The TAP Portugal customer service hours for email service are for twenty-four hours. All you have to do is compose a mail by explaining your concern in detail, do not forget to mention your details like your full name and contact number. After doing this, send the mail to customer@tapmilesandgo.com. If you want to resolve your query via phone call, then do mention it in the mail for a callback.
TAP Portugal Customer Service Hours
The TAP Portugal customer service number is available for the whole week from 08:00 AM to 12:00 PM. The live chat service is also available for the whole week but twenty-four hours. A live agent will revert to your message on social media within two hours only.